Frequently Asked Questions
Everything you need to know about bringing Acres home.
What is the typical shipping timeline for furniture?
Most in-stock furniture items are processed within 3-5 business days. Delivery times vary by region, but you can generally expect your pieces to arrive within 2-3 weeks via our specialized white-glove delivery partners.
What is your return policy for home decor and interiors?
We offer a 30-day return window for most small decor items and textiles, provided they are in original condition. Please note that custom upholstery and final sale furniture items are non-returnable.
Do you offer interior design consultations?
Yes, Acres Market & Interiors provides both virtual and in-person design consultations. Our experts can help you with space planning, color palettes, and selecting the perfect pieces to fit your aesthetic.
How do I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our carrier's portal. For large furniture deliveries, the carrier will contact you directly to schedule a delivery window.
Are your products sustainably sourced?
We prioritize working with artisans and manufacturers who utilize reclaimed woods, organic textiles, and ethical production methods. Look for the 'Sustainable Choice' badge on our product pages for specific details.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Shop Pay Installments for larger interior investments.